Do you need support in the area of IT service management? We are happy to help you. We are always there for you!
Concierge Service Center
The shortage of skilled workers continues to grow and you lack resources in IT service management? Our dedicated employees fill this gap with their expertise and know-how in the area of Ivanti, USU and Lomnido. LINKS They ensure the smooth running of your IT service management platform on a daily basis.
With an operating contract tailored to your needs, our experts take care of your problems. With the help of a targeted monitoring system, they focus on prevention instead of emergency help.

Practical: There are no hidden costs. Your IT costs can be planned from now on.
You can rely on us
The elements of our operating contract
ACCESSIBILITY & AVAILABILITY
DAILY SUPPORT
2ND LEVEL TECHNICAL SUPPORT
COORDINATION 3RD LEVEL
HOUR CONTINGENT
SERVICE MANAGEMENT MEETINGS
VERSIONS- & RELEASE-MANAGEMENT
A Gentlehuman’s word
Our promise
We make sure that you can take care of the really important things. We are your extended workbench and take care of the rest. Our aim is to see you happy all round, as a customer who has complete confidence in the GentlemenGroup Concierge Service Centre team. Put your hand on it!
Concierge Service Center team
We for you
CARSTEN
MICHAEL
MARVIN
WOLFGANG
CHRISTINA