There are a few teething problems in the ootb Incident Module from Ivanti. This package includes the GentlemenGroup’s Best Practice Incident Module.
You can make incidents as they are provided for here in the standard or use the best practices that we have built into our module extension over years of work. Benefit from this knowledge without having to touch the hot cooker yourself.
- Optimised use through best practices
- Time saving in the creation of incidents
- Module extension based on many years of knowledge and experience of the GentlemenGroup
Best practice instead of standard – Incident Management Optimization
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