Manage teams and quickly identify issues and workloads without being a team member.

Documentation and reminder mechanisms for assigned information

Shorter approval times through a deputy regulation

Questions and answers with categorization for more info

Clearly display ticket-relevant information.

“For your eyes only”: Protected data in Ivanti

Ticket subdivision according to customers or areas with only one tenant

Transparency through analysis of data from the past

Manage and administer customer feedback clearly and in a time-saving manner